Tag Archives: Nova Scotia Power

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Nova Scotia Power to replace Electricity Meters on Local Homes with Smart Meters

Local Nova Scotia Power customers will see upgrades to electricity meters in the coming

Nova Scotia Power photo

months.

A release from NSP states they plan to change current electricity meters over to smart meters in the Stellarton, New Glasgow, Pictou, and Antigonish  between March and June 2020. The company states the move is part of a drive to modernize the province’s electricity grid and provide customers with better service.

Smart meters digitally measure electricity use and pass the data over a secure wireless network to Nova Scotia Power, who will use the information to create a customer’s bill. Customers won’t be charged for the upgrades which NSP says will not increase the current electricity rates.

Nova Scotia Power will notify customers via a mailed notice. In most cases, meters are located outside, so homeowners don’t need to be present when the work is done. The typical upgrade will take less than 15 minutes with only a momentary loss of power.

Once all meters in the province switch over, stated NSP, the benefits will include access to daily information on energy consumption; no on-site appointment will be required for power connection or disconnection;  and Nova Scotia Power will be immediately informed when the power goes out, allowing for a quicker response in outages.

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Nova Scotia Power Warns of a Phone Scam

Nova Scotia Power says there’s a new phone scam that targets its customers. NSP say in this scam, a caller poses as a representative of the utility, demanding payment or risk disconnection of power. The caller threatens to send a crew to the customer’s house within the hour, and provides a false employee name and truck number.

Payment is demanded via a pre-paid credit card or in some cases a gift card.

Nova Scotia Power says it would never call customers unexpectedly and issue an ultimatum on first contact, and it doesn’t accept gift cards as payment.

If you are suspicious about a request for payment, call the Customer Care Centre at 1-800-428-6230. If you have received such a call, contact your local police. If you have provided personal or financial information as part of the scam, you should contact your financial institution immediately.

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Nova Scotia Power officials Meet with Antigonish County Council following Hurricane Dorian

Following a presentation by Nova Scotia Power to Antigonish County Council, Warden Owen McCarron said building lines of communication between the company and municipality is important.

The presentation centred on Hurricane Dorian and the devastation it left in its wake. Representatives said Dorian was three times more impactful than Hurricane Juan, noting over 412,000 customers were without power at one point. NSP also explained their priority list when it comes to power restoration in such emergencies.

McCarron said it was a good presentation and underlined the challenges NSP faces in such weather events. The warden also pointed to NSP indicating more line clearing  is coming to the Antigonish area.

 

The warden said NSP came of their own volition, noting building a relationship with municipalities is critically important for the company.  

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UARB approves Nova Scotia Power’s takeover of Town of Canso’s Electrical Utility

Nova Scotia Power is set to take over the former Town of Canso’s electric utility.

Following a hearing yesterday, The Nova Scotia Utility and Review Board approved the transfer of all of the Canso electric light utility assets and transfer of its undertaking from the Municipality of the District of Guysborough to Nova Scotia Power effective January 1. Nova Scotia’s power rates will apply to the former Canso utility customers as of January 1 and the board also approved capitol work for utility infrastructure.

Earlier this year, the Municipality of the District of Guysborough and Nova Scotia Power filed an application with the Nova Scotia Utility and Review Board to transfer the Canso Electric Light Utility from the county to NSP. In order for the power rates to change to Nova Scotia Power’s rates, the residential customer class rates will increase by 12.3 per cent while the small general and general classes with decrease by 19.2 per cent and 14.6 per cent respectively. 

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Nova Scotia Power to make Repairs to Concrete Foundations to Transmissions Structures at Canso Causeway

Travellers can expect traffic delays on the Canso Causeway next week.

Nova Scotia Power is repairing concrete foundations supporting transmission structures along the causeway.  The work, which is set to include unloading equipment, pouring concrete, finalizing the repairs and site cleanup, is scheduled for Tuesday, October 15, to Friday, October 18. There will be traffic lane closures on the northbound land of the causeway and traffic control personnel will be on site to direct traffic and minimize disruptions.

 

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Utility and Review Board to Soon Hear Application to Transfer Canso Electric Light Utility to Nova Scotia Power

A public hearing regarding the transfer of the Canso electric utility is set for later this month.

Earlier this year, the Municipality of the District of Guysborough and Nova Scotia Power filed an application with the Nova Scotia Utility and Review Board to transfer the Canso Electric Light Utility from the county to NSP. In order for the power rates to change to Nova Scotia Power’s rates, the residential customer class rates will increase by 12.3 per cent while the small general and general classes with decrease by 19.2 per cent and 14.6 per cent respectively.  

No one filed evidence opposing the application.

The venue for the public hearing has changed from Canso to the UARB offices in Halifax and is set for 10 a.m. on October 22. There was one request filed to speak during the session.

After the Town of Canso dissolved and amalgamated with the Municipality of the District of Guysborough in 2012, Guysborough absorbed the former town’s electric utility.  The Town of Canso council passed a resolution to sell the utility in 2010 and after Guysborough looked for a body to assume operations of the utility, Nova Scotia Power was the only viable candidate.

Guysborough’s application before the Nova Scotia Utility and Review Board would see the utility switch hands at a cost of $1 and become official on January, 2020. The municipality is set to still own the financial assets within the utility and as part of the process, NSP will invest close to $500,000 to upgrade infrastructure in the county.

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Nova Scotia Power and Port Hawkesbury Paper approach UARB on a New Power Deal

Nova Scotia Power and Port Hawkesbury paper are looking to change their power agreement.

The two companies have an application before the Nova Scotia Utilities and Review Board seeking approval of the extra large industrial active demand control tariff. Port Hawkesbury Paper, NSP’s largest customer, currently operates under a load retention tariff pricing mechanism, which received approval in 2012 and is set to expire at the end of this year.

An email from NSP spokesperson Patti Lewis states the requested active demand control tariff would provide Port Hawkesbury Paper with a sustainable electricity rate. The email also states an approval of the new tariff would see PHP effectively turn over control of its electricity usage to Nova Scotia Power. Lewis stated this would better balance the overall load on the electricity system and better match the mill’s operation with system costs and conditions.

A preliminary hearing is scheduled for October 8.

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Transfer of assets of Canso Electric Light Utility to Nova Scotia Power Expected this Year

Warden Vernon Pitts says he expects to see the transfer of assets of the Canso Electric Light Utility (CEU) from the Municipality of the District of Guysborough to Nova Scotia Power (NSP) happen by the end of the year.

Following their monthly council meeting Pitts told reporters that the transfer is in the works and it’s presently before the Nova Scotia Utility and Review Board and the municipality hopes to see the agreement transfer of assets be finalized and in NSP hands by the new year.

The sale is for a nominal sum of $1 pursuant to an agreement of purchase and sale made effective Jan. 1, 2020.

The joint-application reads the CEU can no longer be maintained without large investments in infrastructure and equipment as current electricity rates in Canso don’t cover operating expenses. The costs to continue to operate CEU for the municipality would have a significant impact on electricity rates for CEU’s residential customers – estimated to be a 40 per cent increase.

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Post-Tropical Storm Dorian’s affects still being felt locally

Residents of Northeastern Nova Scotia are cleaning up in the aftermath of post-tropical storm Dorian.

A number of residents still find themselves without electricity, with close to 200-thousand homes and businesses still without electricity in the province.

All Nova Scotia public schools and NSCC Campuses are closed today. Some local businesses and social enterprises are also shut down for the day.

Several buildings have been provided this afternoon as warming centres for local residents including the Antigonish County Municipal Building, Chedabucto Lifestyle Complex in Guysborough, Indian Harbour Lake/Jordanville Community Centre, Port Bickerton Community Centre, and fire halls in Louisdale, Island Madame, Caribou Fire and the Little Harbour.

The outages are also affecting some water and sewer systems. Inverness County is asking residents to conserve water by not flushing toilets, taking showers and baths or washing clothes. Bottled water is recommended for human consumption such as drinking and brushing teeth.

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Nova Scotia Power Preparing for Dorian

With Hurricane Dorian set to hit the area over the weekend, A release from Nova Scotia Power states the utility is mobilizing personnel and resources

 

Karen Hutt, president and CEO of Nova Scotia Power, said the company is mobilizing around 1,000 personnel to respond to the hurricane, adding they’ll be ready to safely restore power to customers as soon as possible.

 

NSP is also activating its Emergency Operations Centre (EOC) at noon on Friday to plan and manage its storm response.

 

The release also states Nova Scotia Power is coordinating with the Nova Scotia Emergency Management Office.